iRent Member “Terms and Conditions”

Dear iRent Members:

We sincerely welcome you as a member of iRent (hereinafter the “Company” or “We”). Our business includes HLC short-term car rentals ,HLC driving service ,iRent shared vehicles and scootersandHiMS parking services .Our member terms and conditions are defined as below. Please read them carefully. Thank you for your support and cooperation.

I.           A member must be a citizen of the Republic of China over the age of 18. Any citizen without household registration or foreign national must hold an ID card (or residence permit of at least 3 months), valid driver’s license and legally valid credit card. The Company only accepts member applications by individuals. It is strictly prohibited for any company to conceal its identity through a membership status and interfere with any transaction.

II.         Special identity qualification shall be valid for one year from the time of approval (membership period for a holder of a residence permit shall be the validity period of the residence permit). A new application shall be filed and reviewed after this period.

III.       If the person picking up the vehicle is not the member him/herself, or if a valid driver’s license cannot be provided or if the driver’s license is suspended or cancelled, in order to protect our interest, the Company has the right to cancel the reservation and shall not provide relevant car rental services.

IV.       To register as a member, please provide full, detailed and correct personal data. Any subsequent change should be updated on our official website or app.

V.         If any member has any of the following events, the Company will terminate the membership and the right to use any service:

(I)        Provision of false personal data.

(II)      Engage in the transaction with any credit card number that is counterfeit, illegally acquired or belonging to any other person.

(III)    Intentional hacking or sabotage of the Company’s service or system such as its official website or app.

(IV)    Breach of the Company’s transaction rules, the Consumer Protection Act, the Fair Trade Act or any other law of the Republic of China.

Upon occurrence of any of the above events, the member shall solely bear the legal liability and the Company will proactively cooperate with the investigation and handling by the competent authority. If the Company incurs any damage or cost as a result, the member shall be liable for compensation.

VI.       To maintain public and traffic safety, the Company is required by the local government authority to establish a blacklist joint reporting mechanism for serious breaches of regulations among operators of shared transportation. When a member uses our service of shared transportation and commits drunk driving, driving without a license, fraudulent use of account or serious speeding (driving over the speed limit, vehicle driving 60km over the speed limit or scooter riding 40km over the speed limit) , the Company will disqualify the member from using our shared transportation services on permanent basis and may also exchange or provide the member’s personal data (including name and ID number) to the local government authority and authorize the local government authority to report to the other legal operators of shared transportation approved within the territory. The member may face: (1) permanent disqualification from using shared transportation services; or (2) rejection of a new membership application in order to maintain public safety.

VII.     To maintain their own interest, members should keep their account numbers and passcodes in due custody and shall not disclose or provide them to any other person.

VIII.   Members understand and agree for the Company to charge car rental fees, sales tax and any fee incurred from failure to comply with any provision under the lease contract or regulations applicable to the use of vehicles (including vehicle allocation, delayed vehicle return without extension, damage to the interior or exterior of the vehicle, stain or smoking inside the vehicle, loss of vehicle registration document or tickets, etc.) through the credit card, mobile payment or electronic wallet provided by the member. If the member refuses payment of any amount due (including rejected payment by the credit card provided by the member), the Company will suspend the membership and the right to use the services.

IX.       Members understand and agree that the Company’s system operation may be subject to interruption, malfunction, delay, data transmission or storage error due to malfunction of the network system software and hardware equipment provided by a telecommunications operator, credit card merchants or events of force majeure such as natural disaster. If the member cannot complete online rental car reservation or driver’s service in a timely manner, resulting in a delay in its itinerary, the Company shall not be liable. Members also understand and agree that, if any member’s computer system is damaged due to any data or picture received from the Company’s official website or app, the Company shall also not bear any compensation liability.

X.         Members understand that reservation completed through the iRent shared vehicle/scooter platform may cover vehicles provided by other lessors such as IWS RENT-A-CAR Co., Ltd. and Pony Leasing & Rental Corp., in which case the transaction voucher or invoice for such reservation shall be issued by such other operators.

XI.       Members must comply with the members’ regulations and applicable transaction rules listed on the Company’s official website and app. Members also agree that their reservations shall be based on the electronic transaction data displayed by the Company. In case of any dispute, such electronic transaction data shall prevail.

XII.     All data on the Company’s official website and app, including text, graphics, videos, sound, software, etc., are protected by the Copyright Act, Trademark Act of the Republic of China and international intellectual property right related provisions. Please respect copyrights, trademarks and intellectual property rights. Any person in breach shall be subject to pursuit in accordance with the law.

XIII.   Membership is free. The Company may change or stop any service or project at any time or terminate the right to any member account service, without prior notice to the member. The member shall not seek any compensation.

XIV.  Members agree that, in case of any dispute or disagreement in relation to the member regulations, the Taiwan Taipei District Court shall be the first-instance court of jurisdiction, without excluding the application of small-amount jurisdiction in accordance with Article 47 of the Consumer Protection Act and Article 436-9 of the Code of Civil Procedure.

XV.    Anything that is not stipulated shall be governed by the publications on the Company’s official website, in its app or onsite.

XVI.  The Company reserves the right to change or revise these Member Terms and Conditions. We will publish any new version here and we suggest that members return to review them often in order to understand the latest information.

XVII.           

iRent “Privacy Terms”

Dear iRent Members:

We sincerely welcome you as a member of iRent (hereinafter the “Company” or “We”). Our business includes HLC short-term car rentals, HLC driving service ,iRent shared vehicles and scooters andHiMS parking services. Below are our member privacy terms. Please read them carefully. Thank you for your support and cooperation.

I.          Privacy Clause: The Company gives below notice to its members in accordance with the Personal Data Protection Act (hereinafter the “Personal Data Act”). Members should read them carefully.

(I)            The Company will strictly comply with the provisions of the Personal Data Act, will not disclose the personal data provided by any member to any third party without the member’s consent and will provide the highest protection for the data until the date on which the member asks the Company to delete, stop processing or using data, or during the retention period required for the Company to perform its business activities. The Company’s website is covered by a TWCA SAN SSL website integrated encryption mechanism to provide secure and private network communication for important data. Credit card data are transmitted through a 128-bit AES data encryption mechanism to protect the clients’ data security.

(II)          Purpose of Collection:

1.   To carry out car rental related activities;

2.   Contract, contract-like or other legal relation matters, account management and debt trading business, credit business, claims the whole discounting and trading business, credit verification business (including upstream, downstream and peer verification, members of the lease industry, affiliates, check credit verification), legal transaction business for personal data;

3.   Investigation, statistics and research analysis, customer management and service, consumer protection, other business operation in accordance with the business registration project or organization prospectus;

4.   Assist with the pursuit of relevant civil, criminal or administrative liability (including but not limited to breach of traffic rules, traffic accident, hit and run, etc.);

5.   Marketing: including the Company, Hotai Motor Co., Ltd. and affiliates, authorized distributors and third-party partners in Taiwan (Note) within the scope of marketing or partnership purpose.

(III)        Types of Personal Data Collected: Identifiable data (including but not limited to name, date of birth, ID number, passport number, telephone number (home) (office), mobile phone number, email, household registration address and contact address, gender, emergency contact, emergency contact’s telephone number, front/back sides of ID card, front/back sides of driver’s license, relationship, credit card information, American Express card), fingerprint, facial recognition, selfie, electronic signature, features, family status, social status, education, examination, technical or other expertise, employment status, financial details, commercial data, transaction data, mobile and network media data, etc., including applications for relevant business with the Company, contract details and other reasonably related records, all data of the Company’s existing members, provided that the actual personal data collected from relevant activities between the Company and the member shall still prevail. Members agree that the Company may acquire members’ personal data and vehicle operation and localization data sent back from the vehicle communications box for the purpose of contact and car rental activities.

(IV)        Period, Target, Territory and Manner of Use of Personal Data:

1.   Period: The period of existence of the specific purpose for which personal data are collected, the retention period provided by applicable law or contract (such as Business Entity Accounting Act, etc.), or the retention period required for the Company to perform its business activities, or until the date on which the member asks the Company to delete, stop processing or using the member’s personal data.

2.   Target: The Company, Hotai Motor Co., Ltd. and affiliates, authorized distributors and third-party partners in Taiwan (Note). Members are aware and agree that the scope of targets includes the companies added on the official websites of Hotai Motor Co., Ltd. and the companies listed in the footnote ( https://pressroom.hotaimotor.com.tw/ ), other institutions with business dealings with the Company, institutions with legal investigation authority or the financial supervisory authority. Members can call our customer service center at 0800-024-550 to ask the Company to stop collecting, processing or using members’ basic data.

3.   Territory: Domestic and overseas business places of the above targets of use and the recipients of personal data transmitted internationally without restriction by the central competent authority.

4.   Manner: Use by automated machine or in another non-automated manner (such as use of electronic document, paper form or other due manner in accordance with the technology of the time) in compliance with personal data protection related legislation.

(V)          According to the Personal Data Act, members may exercise the following rights in relation to their personal data kept by the Company:

1.   Ask to verify, review or seek a copy of the data from the Company, for which the Company may collect a reasonable charge in accordance with the law.

2.   Ask the Company to supplement or correct the data, provided that the member shall provide proper clarification in accordance with the law.

3.   Ask the Company to stop collecting, processing or using the data or ask the Company to delete the data, provided that the Company shall not be obliged to comply with the member’s request if the data are required for the performance of its business activities.

Manner of Exercise: Call our customer service telephone at 0800-024-550 or visit our official website or app and complete an Application for Exercise of Data Subjects’ Rights.

II.        Members are free to choose whether or not to provide relevant personal data. However, if a member refuses to provide relevant personal data, the Company will not be able to carry out necessary review, approval or handling and will not be able to provide the member with full relevant business or service as a result.

III.      The Company has given notice of the above to the members, who have acquired clear understanding and knowledge about the purpose and utilization of members’ personal data collected, processed or used by the Company. Members agree for the Company to collect, process or use members’ personal data to the extent under Paragraph (II), Article I of these Terms.

IV.     Membership is free. The Company may change or stop any service or project at any time or terminate the right to any member account service, without prior notice to the member. The member shall not seek any compensation.

V.       Members agree that, in case of any dispute or disagreement in relation to the member regulations, the Taiwan Taipei District Court shall be the first-instance court of jurisdiction, without excluding the application of small-amount jurisdiction in accordance with Article 47 of the Consumer Protection Act and Article 436-9 of the Code of Civil Procedure.

VI.     Anything that is not stipulated shall be governed by the publications on the Company’s official website, in its app or onsite.

VII.   The Company reserves the right to change or revise these Privacy Terms. We will publish any new version here and we suggest that members return to review them often in order to understand the latest information.

Note: Affiliates such as Kuotu Motor Co.,Ltd., Taipei Motor Co., Ltd., Tau Miau Motor Co., Ltd., Central Motor Co., Ltd., Nan Du Motor Co., Ltd., Kau Du Automobile Co., Ltd., Lang Yang Toyota Motor Co., Ltd., Eastern Motor Co., Ltd., Hohung Motors Co., Ltd., Zhong Cheng Motors Co., Ltd., Horung Motors Co., Ltd., Chang Yuan Motor Co., Ltd., Toyota Material Handling Taiwan Ltd., Hotai Connected Co., Ltd., Hotai Mobility Service Co., Ltd., Hotai Insurance Co., Ltd., Hotai Finance Co., Ltd., He Jun Energy Co., Ltd., Hotai Leasing Co., Carmax Co., Ltd., Smart Design Technology Co., Ltd., Hotai Development Co., Ltd., Kuozui Motors, Ltd., Hozan Investment Co., Ltd., Hozao Enterprise Co., Ltd., Ho An Insurance Agency Co., Ltd., Ho Chuang Insurance Agency Co., Ltd., He Jing Co., Ltd., Ho Young Travel Agency Co., Ltd., Hotai Service & Marketing Co., Ltd., Formosa Container Transportation Co., Ltd., Yi Tai Transportation Co., Ltd., Hua Tai Transportation Co., Ltd., Kuai Shun Storage and Transport Co., Ltd., Formosa Flexible Packaging Co., Shi-Ho Screw Industrial Co., Ltd., Yokohama Tire Taiwan Co., Ltd., Kashiwabara Hotai Taiwan Co., Ltd., Doroman Autoparts Corporation, Hotai AutoBody Manufacturing Co., Ltd., Hotai Auto Body Sales Co., Ltd., 3A Express Co., Ltd., Long Hao Removal Transport Services Co., Ltd., ChyuanAn Transport Co., Ltd., YuCheng Transport Co., Ltd., IWS RENT-A-CAR Co., Ltd., Pony Leasing & Rental Co., Chih Hang Car Rental, Ltd. and companies with co-marketing, cross client data utilization and promotional partnerships with the Company.